Courses

We found 3 courses available for you
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Customer Empowerment in Marketing

1 Lesson
3 hours
All Levels

🌟 Unlock the Power of Customer Empowerment in Marketing – …

What you'll learn
Customer Communities
Loyalty Management
Customer Satisfaction
Ethics, Laws, and Customer Empowerment
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Processing Customer Complaints

9 Lessons
22 hours
All Levels

This course is structured to provide guidelines on processing customer …

What you'll learn
Dealing with the complaints
Legislative requirements
Collecting information
Taking the next step
Negotiating resolution
Complaints register
Advising the outcome
Complaint referrals
The implications
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Basics of Six Sigma

7 Lessons
4 hours
All Levels

The course provides basic information about Six Sigma and its …

What you'll learn
What is Six Sigma?
DMAIC
DMADV
Roadmap
Principles
Goals and Standards
Project Management and Six Sigma

Description.